Frequently asked questions.

We all operate virtually, but our management team is located in Bacolod City, Negros Occidental, Philippines.

For our jobseekers, working hours are in line with Australian office hours, 9am to 5pm AEST. For Philippine-based jobseekers, work hours may differ slightly depending on Daylight Savings Time. Our management team is available during Philippine office hours, 7am to 4pm PHT.

Through our induction, we help you get onboard and set up, then provide the basic tools and knowledge you need as a Virtual Assistant. You will have access to specific trainings, tool sessions and an overview of the industry and your client's business.

This depends on the role you are applying for. Every applicant needs basic computer skills and basic Outlook or email essentials. In your application, list your skills, the tools you use, and your level of proficiency with each.

This depends on the role. Most clients look for Virtual Assistants with a minimum tertiary education, and relevant experience always strengthens your application.

You only need to apply once. We review your application and match you to a suitable role before forwarding it to prospective employers.

A laptop or desktop with an Intel i3-8100 processor or better, 8GB DDR4 RAM, 240GB SSD, Windows 10 Pro or newer, stable internet of at least 20 Mbps, headphones with a microphone, and a quiet workspace. Certain employers may require additional specifications.

You will have your first interview within 24 hours of submitting a qualified application. After that, processing time depends on how quickly we find a prospective employer that suits your qualifications.

You receive your pay through direct bank transfer, in Philippine peso, so you never have to worry about exchange rates.

Choose the position you want to apply for, complete our resume template, attend the qualifying and HR interviews, meet your prospective client, and start working from home. The whole journey is on our Careers page.